Currently, railway assets such as mast, catenary, and beam bridge are the assets being considered for this preliminary research work.Īccording to ISO 9241-210:2019, human-centric design is “approach to systems design and development that aims to make interactive systems more usable by focusing on the use of the system and applying human factors/ergonomics and usability knowledge and techniques”. The reason is due to the nature of the dataset (Light Detection and Ranging (LiDAR) and 360° images). Rolling stock is, therefore, out of the scope of this research study. This research work is restricted to geo located assets, meaning that they have a fixed position or that its position changes marginally (e.g., grows and shrinks). The proximity of water bodies has a significant effect on track degradation. Trafikverket (Swedish Transport Administration) is actively monitoring tall trees that can have a risk of falling and creating accidents. The assets included in this research are railway infrastructure as well as natural assets. Generally, in AM, an asset is considered an item, thing, or entity with potential or actual value to an organisation. Thus, there is a need of a holistic human-centric design (HCD) model that provides the railway organisations with a walkthrough how to implement these technologies for sustainable AM by considering User Experience (UX) discussed at Section 3.1. The practical implication of the findings from this work will benefit in increased efficiency and effectiveness of the operation and maintenance processes in railway.īased on the initial idea of Granström and a literature review, various XR technologies are available but not applied in railway for Asset Management (AM). Thus, the aim of this paper is to propose a human-centric design model for the enhancement of railway asset management using Artificial Intelligence, Virtual Reality, and Mixed Reality technologies. It has been found that these technologies are available, but not applied in railway asset management. To carry out this research work, literature review has been conducted related to available Virtual Reality/Augmented Reality/Mixed Reality technologies and their applications within railway industry. In this research, the applicability of such advanced technologies i.e., Virtual Reality, Mixed Reality, and AI have been reviewed for the railway asset management. In railway contexts, it is believed that applying a human-centric design model in the development of AI-based artefacts, will enhance the usability of the solution, which will have a positive impact on the decision-making processes. User experience design process aims to create relevance, context-awareness, and meaningfulness for the end-user. An important aspect when developing decision-support solutions based on AI and digital technology is the users’ experience. Emerging digital technologies and Artificial Intelligence is expected to facilitate decision-making in management, operation, and maintenance of railway by providing an integrated data-driven and model-driven solution. The ongoing digital transformation is changing asset management in the railway industry.
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